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Department of Public Policy and Administration

MPA Assessment Plan, 2016-2017 to 2018-2019

2016-2017

LEARNING OUTCOME: Management and Leadership

Management and Leadership (Program Level)

Instrument: Random sample of two-page management and applied analysis papers from PPA 5000 and PPA 6520.                                                                           

Rubric: Effectiveness of management application rubric.                                          

Target: Successful application should improve significantly between PPA 5000 and PPA 6520.  Absolute standard: 80% of MPA students should score at least 82%.  Scores should increase significantly between PPA 5000 and PPA 6520.

Implementation plan: Fall 2016 for PPA 5000; Spring 2017 for PPA 6520.  Analysis to be done in June 2017.

Evaluation: All faculty in June 2017.

LEARNING OUTCOME: Public Service Perspective

Instrument: Perry Public Service Motivation Survey (12-item scale evaluated by Coursey, Perry, Brudney, and Littlepage).

Rubric: Scores on survey instrument.

Standards:  Student public service motivation should increase significantly over the course the MPA program.

Implementation: Fall 2016, Spring 2017 in PPA 5000 and PPA 6980.

Evaluation:  All faculty.  This will take place in a meeting in June 2017.

LEARNING OUTCOME: Policy Process Engagement

Instrument: Program evaluation final report in PPA 5020.

Rubric: Program evaluation report rubric

Standard: At least 90% of MPA students should receive an acceptable grade (at least a B) on the final project project, an acceptable rating from program evaluation sponsors, and an acceptable teamwork rating by their fellow students.

Implementation plan: Fall 2016, Spring 2017

Implementing faculty: PPA 5020. Evaluation by all faculty in June 2017.

2017-2018

LEARNING OUTCOME: Communication, Relationship Management, and Inclusivity

Oral Communication (Program Level)

Courses: PPA 5000, 5020, 4038, 6520.

Instrument: Oral presentations on policy or management topics.

Rubric: PPA Oral Communication Rubric or General Education Oral Communication Rubric

Standards: 80% of MPA Students should score at least 8 (2/3, 2/3, 2/3, and 2/3 on each of the four components of oral communication). Oral communication should not diminish or should increase significantly between PPA 5000 and PPA 6520.

Implementation: Fall 2017, Spring 2018, in at least two of the listed classes.  At a minimum, it should be administered in PPA 4038 or PPA 5000 and in PPA 6520.                                              

Evaluation: All faculty.  This will require the taping of the presentations.

LEARNING OUTCOME:  Communication, Relationship Management, and Inclusivity

Measure: MPA writing sample comparison (Program Level)

Program level; Direct - Student Artifact

Details/Description: Random sample of 15 MPA theses.  Each project will be read by two PPA faculty members.  This evaluation serves as a check on the success of the evaluation process for the completion of each project.

Rubric: PPA 6980 Writing Rubric (CSUB GWAR Rubric)

Target: All 15 students in the PPA 6980 sample with signed theses should demonstrate competent writing skills (scores of at least 4 on the GWAR rubric).

Implementation Plan (timeline): Fall 2016 - 10 MPA theses from Spring 2016.

Key/Responsible Personnel: All PPA faculty will evaluate the quality of the writing.  Two faculty will evaluate each project.  This meeting will take place in September 2016.

LEARNING OUTCOME: Critical Thinking and Analytical Reasoning

Critical thinking and problem solving

Program level; Direct - Student Artifact

Details/Description: Random sample of 15 MPA theses.  Each project will be read by two PPA faculty members.  This evaluation serves as a check on the success of the evaluation process for the completion of each project.

Rubric: PPA 6980 Critical thinking rubric

Target: All 15 students in the PPA 6980 sample with signed theses should demonstrate competent writing skills (scores of at least 4 on the GWAR rubric).

Implementation Plan (timeline): Fall 2016 - 10 MPA theses from Spring 2016.

Key/Responsible Personnel: All PPA faculty will evaluate the quality of the writing.  Two faculty will evaluate each project.  This meeting will take place in September 2016.

 

2018-2019

LEARNING OUTCOME: Communication, Relationship Management, and Inclusivity

Diversity (Program Level)                                                                                                                     

Instrument: University of Arkansas for Medical Sciences Cultural Sensitivity Survey.

Details/Description:  Administration of the University of Arkansas for Medical Sciences Cultural Sensitivity Survey to students in PPA 5000 and PPA 6530.

Target: MPA students sensitivity should increase over the course of the MPA curriculum.

Implementation Plan (timeline): All students, Spring 2019 by SurveyMonkey link.

Evaluation by all PPA faculty in Fall 2019.

LEARNING OUTCOME: Critical Thinking and Analytical Reasoning

Quantitative Reasoning (Program)

Instrument: Exercise or final exam question requiring students to identify the design and analysis procedures and interpret the results.

Description/Details: Quantitative Cross-tabulation problem administered in PPA 4010, also given to students signed up for PPA 6980.

Rubric: Quantitative Reasoning Rubric (Design, Analysis, Interpretation).

Target: MPA student scores should improve significantly from PPA 4010 to PPA 6980, or at least not decline.

Absolute standard: 80% of students should achieve at least 82% on separate design, analysis, and interpretation portions of the exercise.  Scores should increase significantly from PPA 4010 to PPA 6980, or should not drop.

Implementation plan: Fall 2018, Spring 2019 in all sections of PPA 4010 and PPA 6980.

Evaluation by all PPA faculty in Fall 2019.

Critical thinking assessment (Program)

Instrument: Project completion percentage.  This measure is a valid measure because two readers (permanent faculty or adjunct faculty and community professionals with expertise in the subject matter of the project) must use the six-point project writing and critical thinking rubric to assign scores to the final draft.

Standard: At least 80% of MPA Students who sign up for PPA 698 should complete the project in one year with passing scores on both writing and critical thinking.  At least 90% of a project cohort should complete the project within two years.  At least 95% of the cohort should complete the project within five years.

Implementation: Fall 2016.  The Department will gather data for the cohorts in 2012-2013 AND 2013-2014 and track completion data and meet to discuss the implications of the analysis.  This meeting will take place in September 2019.

In addition to the direct measures noted above, the School of Business and Public Administration administers an exit survey that allows the students to provide indirect feedback on the processes of the school’s programs including the MPA.  Every two years, the Department has the students and alumni complete a Current Students and Alumni survey that provides indirect information on the effectiveness of the curriculum and procedures of the program.  This survey is also used to track employment information.

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